• Effective the week of April 15th, 2024 the tiers will be determined based on the amount spent on YumEarth.com, excluding tax and shipping. (Candy Fan: $0 - $150, Candy Enthusiast: $150 - $250, Candy Connoisseur: $250+).   Effective April 10th, 2024 Yum Points will expire one year after they are earned. Any existing points that are already in your account will expire on April 11th, 2025. Any future points earned will expire exactly one year from the date they are earned.

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  • We love our YumEarth fans and we’re excited to show it! Our new Candy Club Loyalty Program is all about enjoying our delicious sweets and earning rewards along the way.

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  • *Program Update: Effective the week of April 15th, 2024 the tiers will be determined based on the amount spent on YumEarth.com, excluding tax and shipping. (Candy Fan: $0 - $150, Candy Enthusiast: $150 - $250, Candy Connoisseur: $250+).   The Candy Club has three different tiers: candy fan, candy enthusiast, and candy connoisseur. The three tiers are determined by the number of total YUM points you have earned on eligible purchases and through qualifying activities, beginning on the date when...

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  • Create an account on yumearth.com to start earning YUM points. You will earn 25 points just for signing up (note: if you already have an account, you are automatically enrolled).  Click here to get started. Once you’ve signed up, you will start earning YUM points on all of your orders on yumearth.com. Be sure to be logged into your account when making purchases to earn rewards. Learn more about ways you can earn YUM points – here.

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  • You can earn YUM points on every purchase made (see “how it works” section above), in addition to liking YumEarth on Facebook, following YumEarth on Instagram and Tik tok, leaving a review, and signing up for YumEarth’s newsletter. 

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  • Log into your YumEarth account: yumearth.com Click on the “Redeem Now” button below your YUM point balance and scroll down to “HOW TO REDEEM YOUR POINTS.” Click on any of the 4 rewards for which you qualify. This will automatically deduct YUM points from your account. Copy and paste the reward code and use it at checkout. If you decide to use it later, you can retrieve the code from your account or your “rewards history.” Note: YUM point redemptions cannot be combined with site-wide pro...

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  • You may use up to 400 YUM points per order.

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  • 100 YUM points = $5 off 200 YUM points = $10 off 300 YUM points = $15 off 400 YUM points = $20 off

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  • Once you’ve made a purchase, you will receive an email that will walk you through how to leave a review. Reviews must be submitted through our review request email to be eligible for YUM points.

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  • Unfortunately, you cannot double stack promotional offer codes with your YUM points.

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  • Entry points for the next tier are not given if a promotional YUM points gift moves you to the next tier. However, if moved to the next tier due to receiving a promotional YUM points gift you will start earning  the higher points multiplier on all future purchases.

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  • Yes. 1) Rewards of $5 and $10 may be applied to orders of $20+. 2) Rewards of $15 may be applied to orders of $30+. 3) Rewards of $20+ may be applied to orders of $45+.

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  • You can view your YUM points and tier status directly on the YumEarth Loyalty Page.

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  • *Program Update: Effective April 10th, 2024 Yum Points will expire one year after they are earned. Any existing points that are already in your account will expire on April 11th, 2025. Any future points earned will expire exactly one year from the date they are earned.   Your YUM points expire after a year of inactivity and your VIP tier status is after for 365 days after you join the tier. If you make a return on an item that you originally purchased using YUM points, your YUM points will be...

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  • Simple! Click "Forgot Password?" to reset your password. Then, you'll need to verify your email address and it will lead you through the process to get you back into your account. If you're having any further issues, please contact us here and we'll get you back to earning YUM points!

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  • To make a referral via our Refer-A-Friend program, it’s best if you are logged into your Loyalty account but you can refer friends without being logged in. You will then be able to input a friend’s email to send a referral link. Referred friends must purchase their items through the direct link provided to ensure you both receive referral benefits. Once the order is complete, a notification will be sent via email providing referral rewards in YUM points. Referral discounts are for new, first-...

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  • You may receive this notification. TO do this on an iPhone simply: Go to settings in your phone Scroll down until you find “safari” and open it  Scroll down to the privacy and security section until you find “Hide IP Address”  Select “Hide IP Address” and select the “off” option Then return to your original referral email and click on the link again to retrieve your code. Once your code is retrieved, you can turn your Hide IP address back on if preferred. 

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  • Once your friend makes a qualifying purchase, you’ll be awarded your YUM points. We will send you an email when this happens.

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  • No, you don't need an account to refer a friend, but we do recommend it iso that you can keep track of who you refer and the YUM points you earn. To start, simply add your email address and your friends' email addresses. Once your friend(s) places an order through your referral link, you'll receive an email with 300 YUM points. Then, in order to use your points, you will need to create an account. 

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  • You will receive a referral coupon code directly after your friend makes a purchase.  Once you have added items to your cart and are ready to check out, simply enter your promo code in the “Gift card or Discount Code” field upon checking out. Please note we do not allow stacking of multiple coupon codes. That is, you won’t be able to combine the referral coupon with a Candy Club discount code.

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  • Referrals must purchase their items through the direct link provided to their email for you to receive YUM points. An email notification will be sent to you once the referral order is completed. Please be sure to check your spam and junk mail folders.  For additional questions or comments please feel free to contact us at yumearth.com.

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  • Only Candy Club Loyalty account member can earn YUM points.

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  • This is a program exclusively for yumearth.com purchases.

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